Hospitals don’t care

I have tried to get the answers to the questions about my wife’s case.
But it is apparent no one at your hospital cares at all.
I did not thing I could have less respect and trust In the hospital but I can.
I have included a copy of a letter my daughter had writen.
The hospital has done nothing but lie to my family.
Your hospital had a independent review done or so they said but we never seen it.
We had a meeting with Andreanna Wynkoop and Dr. Mansalis came to the meeting empty handed and all we were told was that doctor would have treated it the same. That was all Dr. Mansalis would tell us. The letter I received for Rex Van Meter said that DR Mansalis presented those findings to Me and my daughter. We didn’t see any findings.
We were told that Dr. Elias Spyrou had write a apologize letter but just like the independent review we never seen it. Dr Elias Spyrou is who call my daughter Dr google. The liver team told us that my wife’s case was a mystery. We were told repeatedly that R.P. had nothing to do with my wife’s case. You would think that if it was a mystery that they would have looked into the R.P. but the doctor’s are too arrogant. All of the symptoms she had are directly related to R.P. How could they know it had nothing to do with it when less then 10 in million people have it. Dr. Mansalis told us in the meeting that doctor’s are taught say they always right but on one is always right.
I received a letter from Laura Swope on 01/20/2021 it said we would follow up within the next 30 days. The letter I received from Rex Van Meter was on 08/12/2021. That is more then 30 days. Me and my daughter join the PFAC team to work on improving the quality of care. But Integris Health no longer wants our help. The entire time we were part of the PFAC team they had no meetings. Just like everything they do its all talk and no action.

THE HOSPITAL LIED AGAIN AND AGAIN IF THEY THING THAT I’M LYING I WOULD BE FINE TO SIT DOWN WITH THEM HAVE THEM SHOW ME THAT THEY DID WHAT THEY SAID THEY DID.

EVERYTHING I SAID IS THE TRUTH ALL I WAS LOOKING FOR WAS THE TRUTH AND BE TREATED WITH SIMPLE RESPECT BUT THE HOSPITAL COULDN’T EVEN DO THAT

THANKS FOR READING THE LETTER
GERALD BRAND 405-370-3847